Customer Reviews
Average Customer Review
(20 customer reviews) 50 of 58 people found the following review helpful
Don't do it!,
February 9, 2005 zenbulie - See all my reviews
This review is from: Lexar Media 1 GB JumpDrive Secure USB Flash Drive (Personal Computers)
I was really excited to get the JumpDrive because of the reviews I read. True, it is a lot more durable than many flash drives, but I've had so many problems that it's entirely not worth it. From day one I was unable to use it with most of the computers at school because the JumpDrive tries to install its "secure" software onto whatever computer you plug it into. Most public computers will not allow this due to all of the computer viruses going around. Unfortunately, if the software doesn't install you can't access the drive. Another problem that I've had while using it with friends' computers is that it will occasionally delete entire batches of files! I've always been careful to properly eject the device, but more than once it has deleted numerous files that I had recently saved onto it. I generally like Lexar products, but not this. My friends have cheaper flashdrives that do a much, MUCH better job.
36 of 41 people found the following review helpful
Bad Product, Horrible Support,
March 1, 2005 Michael Harrington (Friday Harbor, WA United States) - See all my reviews
This review is from: Lexar Media 1 GB JumpDrive Secure USB Flash Drive (Personal Computers)
This product sounds great, but in practice it is a bad idea. For you to get to your "secure" partition, you must run software from the jumpdrive when you install. This can be very problematic. As you might expect, it often doesn't work. When I run this on my machine I get a mysterious "Error [-10011]".
The only thing worse than Lexar's software is their support. I emailed them and they mailed me back their boiler plate "Please reformat your drive" response. I traded email with them several times and all of there responses were: reformat the drive (several times), download the latest software (several times), more specific instructions on formatting the drive (which I didn't need, I managed to format it and lose my data just fine the first time!). I would write back and tell them that their solution didn't solve my issue, and they would email me back with the same solution, as if some how, magically, it would just start working. Finally, they told me to call them...Read more
9 of 9 people found the following review helpful
You can do better for the $,
April 24, 2005 Thomas D. Coe (Williamsburg, VA USA) - See all my reviews
This review is from: Lexar Media 1 GB JumpDrive Secure USB Flash Drive (Personal Computers)
Pros
1. I got this one because it had a security feature, which is easy to use and set up.
2. It's small enough to carry easily in your pocket but big enough with enough 'heft' that it get lost easily. It's about the size of a remote car door opener.
Cons
1. I noticed quickly that its wider form meant that it would block out any USB port that is adjacent in a side by side array like on a laptop and most USB hubs, sort of like a large person who can't really fit into a single seat on an airplane and has to buy two tickets. The only way that it wouldn't be a factor is if I used the stacked array ports on my desk top or used an extension cord [which doesn't seem to fit with the idea of being portable, does it?]. If I used a hub, which I usually do, I'd stick it on the end so it'd only take up 2 slots, instead of three. That was an annoyance that kept me from replacing it - which brings me to the final point..
3. Unreliability -...Read more